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NOVEL Morrisville FAQs
Curious about life at NOVEL Morrisville? Our FAQs cover everything from pet policies to parking, plus the details that make our community unique, like our thoughtful sustainability features, and the local charm that defines NOVEL Morrisville living.
How far are you from downtown Raleigh?
NOVEL Morrisville is about 15 miles northwest of downtown Raleigh, with a typical drive time of 20–25 minutes depending on traffic.
What types of homes do you offer?
NOVEL Morrisville features studio, 1-, 2-, and 3-bedroom apartments, plus carriage-style townhomes with private garages and top-floor patios for added space and privacy.
Which apartment features are included?
Homes include stainless steel appliances, quartz countertops, 9–10' ceilings, luxury vinyl plank flooring, built-in mud benches, oversized cabinets, and full-size front-load washers and dryers.
What community amenities are available?
Amenities include a resort-style pool with cabanas and grilling stations, two-story fitness center with rock-climbing wall, co-working café, clubroom with arcade and shuffleboard, coffee bar, entertainment lawn, and a 0.5-mile walking trail.
Is the community smoke-free?
Yes, NOVEL Morrisville is a smoke-free community, supporting a healthier environment for residents.
Do you have elevators?
Elevators are available in select multi-story residential buildings for ease of access.
How long does it take for an application to be approved?
Application approvals at NOVEL Morrisville are typically completed within 1 day to 10 business days, with an average of 2 days, depending on screening results, income verification, and document completion. The leasing team will help guide you through the application process so you know what to expect.
Do you offer furnished apartment homes?
Furnished apartment homes are not provided directly by NOVEL Morrisville, but the team can share available furniture rental resources or partner options to help make move-in easier.
Do you offer short-term leases?
Short-term lease options are not currently offered at NOVEL Morrisville. Contact the leasing office for available lease terms and current pricing.
Do you offer corporate leases?
Corporate leases may be available at NOVEL Morrisville when approved through Greystar and when the housing arrangement is not short-term rental style. The leasing team can confirm requirements and next steps.
Are there current move-in specials or leasing incentives?
Yes! NOVEL Morrisville may offer move-in specials or leasing incentives, including 8 weeks free on a 14+ month lease with move-in by May 30, 6 weeks free with move-in by June 30, and 1 month free for availability after that. Specials, lease terms, and qualifying details can change, so contact the leasing team for the latest availability.
Am I allowed to decorate the apartment without penalty?
Yes! Residents are welcome to personalize their apartment home, as long as any updates follow community guidelines and the home is returned to its original condition when required. Decorating should not cause damage beyond normal wear and tear.
What appliances are standard?
Apartment homes at NOVEL Morrisville include washer, dryer, dishwasher, stove, microwave, and refrigerator with ice maker as standard appliances for everyday convenience.
Will I be allowed to sublet my apartment?
No, subletting is not permitted at NOVEL Morrisville. If your living situation changes during your lease term, contact the leasing office so the team can walk you through available options.
Do units have in-unit laundry?
Yes! Apartment homes at NOVEL Morrisville include in-unit laundry, making laundry day simple and convenient without leaving home.
During which time periods are the pools and decks available for use?
Pool and deck areas are available from 10:00 AM to sunset, giving residents time to relax and enjoy the outdoor amenity spaces.
What are the hours of the fitness center?
The fitness center is open 24 hours, giving residents flexible access to wellness and workout amenities.
Is there controlled access or secured entry?
Yes, NOVEL Morrisville offers controlled or secured access features to help create a more private community environment for residents and guests.
If I have a package delivered, will you hold it at the leasing office?
Packages are not held at the leasing office at NOVEL Morrisville. Contact the team for current package delivery procedures.
Can guests use the amenities?
Yes—residents may bring guests to enjoy community amenities, provided the resident is present during the visit.
Is parking available?
Yes, parking is available at NOVEL Morrisville. Contact the leasing office for current parking options, availability, and any related details.
Is parking free?
Surface parking is included in rent. Reserved spots and EV charging spaces may incur additional monthly fees—please inquire with the leasing office.
Are EV charging stations available?
Yes! EV charging stations are available at NOVEL Morrisville, making it easier for residents with electric vehicles to power up close to home.
Is there public transportation within close proximity of the community?
Yes, NOVEL Morrisville offers access to nearby public transportation options. The Morrisville bus system has a bus stop a 5-minute walk from the community, helping residents stay connected to the surrounding area.
Which school district are you in?
NOVEL Morrisville is located within the Wake County school district, in the Northwoods Elementary School assignment area.
What are my options for paying my rent?
Residents can pay rent online through the resident portal by ACH or credit card, or by cashier's check in the office, offering convenient options for managing monthly payments.
Am I required to purchase renter's insurance?
Yes, renter's insurance is required at NOVEL Morrisville, with a personal liability minimum of $100,000.
Which utilities are included in my rent?
Water is billed with rent based on usage. Contact the leasing office for a full breakdown of utility billing details.
How do I set up my utilities?
Residents set up electric service directly with Duke Energy, and the electric bill goes directly to the resident. The leasing team can provide any additional account or move-in instructions needed.
Which provider can I use for internet and cable?
Gigstreem wireless internet is available at NOVEL Morrisville and is set up upon move-in. Contact the leasing office for setup details, availability, and service information.
Is your community pet friendly?
Yes! NOVEL Morrisville is pet-friendly, so your furry companions can feel right at home too.
What are the fees associated with having pets?
Pet fees at NOVEL Morrisville include a $350 pet fee per pet, a two-pet maximum, a $35 PetScreening application fee, and $25 monthly pet rent per pet. Contact the leasing office for full pet policy details.
Are there weight or breed restrictions on pets?
Yes, NOVEL Morrisville enforces breed restrictions based on aggressive breeds. Contact the leasing office for the full current pet policy.
Do you have on-site maintenance?
Yes! NOVEL Morrisville has on-site maintenance support to help keep the community comfortable and running smoothly for residents.
An item in my home needs repair. How do I get help?
If something in your home needs attention, contact the office or submit a work order through the resident portal. The team will help route your request to maintenance.
How are maintenance issues handled?
Maintenance requests at NOVEL Morrisville are typically handled within 24–48 hours based on the work order. Emergency requests receive a maintenance response within one hour of the voicemail left on the emergency maintenance line and receive priority when applicable.
Do I have to be present for a maintenance technician to perform work?
No, residents do not have to be present for maintenance service to be completed, making it easier to keep repairs moving without interrupting your day.
What happens if I am locked out?
Use digital building and front door access if a lockout occurs. You can also call the office and follow prompts to leave a message for emergency maintenance. Contact the leasing office for community-specific lockout procedures and any applicable fees.
What will you do to prepare my apartment before I move in?
Before move-in, each home is cleaned and painted between occupants to ensure the home is clean, functional, and ready for your arrival.

